People & Culture

We seek to work with the best talent from across the industry and develop our people to grow and influence the creative community beyond our own studios.

Our teams execute every project with precision and pride. Our artists, producers, directors and creative technologists are from multinational backgrounds. We nurture innovation, flexibility and diverse ideas across our studios to create extraordinary and memorable work that captivates and excites audiences.

Our culture

There is a strong company culture at The Mill focused on working hard together to deliver world class creative work and constantly challenging the way we do things. We all understand the importance of collaboration at every step of a project and will not settle until we have over-delivered on our clients expectations.

Our culture is underpinned by our values:

• creative excellence
• innovation & craft
• passion & bravery
• client experience
• inclusivity & belonging
• people & projects
• human connection

We work hard to maintain an engaged community at The Mill which fosters creativity and commitment. Find out more about our company culture.

Hybrid Working Policy

The world of work is changing and The Mill is proud to offer our staff a flexible, hybrid working environment.

We love welcoming staff and visitors to our busy creative studio in the heart of Soho, but we also recognize that a Hybrid Working policy is beneficial for the wellbeing of our staff and helps to facilitate more inclusive and equitable working patterns and arrangements.

You can read more about our hybrid policy here.

Our Creativity Needs Diversity

We are an equal opportunities employer and are committed to building and maintaining an inclusive company culture. The Mill will always respect, embrace and encourage the uniqueness of individuals and their talents because we fundamentally believe our creativity needs diversity. We are our most creative when we work together across diverse backgrounds, cultures, geographies and human experiences. We know the diverse perspectives of our staff is what makes us so creative.

Our Equal Opportunities policy aims to address the entire employment life cycle, from talent acquisition to rewards and ongoing development. We have an active DE&I team across the organization which includes 4 members of our executive team, who oversee all matters relating to gender equality, race, identity, and ability. This includes the development of policies, training and community outreach initiatives, alongside an ethos that aims to help individuals be their best by making adjustments and supporting them where necessary while offering a flexible working environment where possible.

Our DE&I Mission: To always respect, embrace and encourage the uniqueness of individuals and their talents.

Our Intent:

• Ensure The Mill is an inclusive workplace for everyone by removing barriers that hinder people from being themselves and their very best
• Build and maintain a community where all staff feel safe, included and accepted for who they are
• Hold ourselves to account with an actionable plan and ongoing measurement
• Attract, nurture and retain the best talent in the industry irrespective of their background

We are:

• Committed to genuine change in our business and the wider industry
• Investing in our people: time, budget, training and ongoing development
• Facilitating open discussion & debate
• Tracking our progress and ongoing performance

Community Outreach initiatives

We have partnered with a number of community outreach initiatives in these cities aiming to offer insight, guidance and support for anyone interested in joining our industry. Keep up to date on all community outreach news.

Actions & Accountability

At The Mill, our teams are always looking for ways to evolve, grow and learn from each other and our collective experiences. Listening to each other with compassion and embracing change with an open mind are key to helping us work towards creating a progressive and inclusive culture that puts our people first.

In order to continue making progress towards a truly equitable workforce, we must take action and hold ourselves accountable. We are aware that we have a lot of work to do, but we are taking the following steps to help us move towards our goals.

Website Accessibility

We adhere to the following parameters on our website to ensure the design is as accessible as possible:

• Making sure type size is legible across all breakpoints (desktop, tablet & mobile)
• Ensuring text is a readable contrast
• Ensuring clear interaction & hover states
• The website has been built with the ability to navigate using the keyboard

Marketing ethics

As a company, we will not knowingly work on projects which contain statements, suggestions or images offensive to general public decency and will give appropriate consideration to the impact of the projects we work on, specifically on minority sections of the population. Nor do we undertake work on tobacco advertising and we do not work with great apes.

Our work with PETA

Learn more about The Great Ape Humane Pledge

Supply Chain, Modern Slavery ethics

The Mill operates in the advertising and marketing sectors which have straightforward supply chains. This makes the risk of modern slavery or human trafficking low. Nevertheless, we understand the importance of combatting slavery and human trafficking and our duty to take steps to tackle the issue.

We have all relevant provisions in our supplier contracts to ensure slavery and human trafficking does not exist in our supply chains or in any part of our business. We also train our staff to ensure a high-level understanding of the risks and how to further increase transparency in our supply chain, regularly reviewing and updating our policies and procedures in relation to procurement and purchasing where necessary.

Find our Modern Slavery Act Statement here

We know our creativity needs diversity and that a positive company culture is vital to our staff, clients and overall business success. We regularly review our internal culture and CSR policies. You can stay up to date on news relating to our culture in our News Feed.